WEX has a dedicated number for Caltech/JPL retirees; 1-844-561-1334. You may use this number or continue to use the original number provided when contacting WEX.
The Defined Dollar Credit is a monthly amount intended to help you pay for the cost of your medical coverage, while giving you more flexibility and options for choosing coverage that fits you best.
This credit is based on your years of service (up to a maximum of 25+ years) and Medicare eligibility. Since Medicare is your primary coverage, these plans cost less and the defined dollar credit for Medicare-eligible retirees is also less.
The 2023 DDC will be increasing by 3%.
Determine your monthly medical, dental and/or vision premium costs
Determine your Defined Dollar Credit (DDC) based on your terms of service*
Deduct your monthly Defined Dollar Credit from your total monthly costs**
The remaining balance of costs due will be direct billed to you monthly.
*refer to 2023 DDC amounts document (right side of this page).
**A plan administrative fee of $13.40 is included in the Caltech sponsored Kaiser and Aetna Health Plan monthly premium rates.
There are three ways to participate in the Caltech Retiree Medical Plan:
2023 DDC Amounts
Guide: How to Log in to Your Account (Benefits)
Guide to Your Online Account (Benefits)
Filing Claims Handout
Benefits Mobile App Handout
Getting started with the WEX benefits mobile app
How to file a claim in the Benefits Mobile App
Out-of-Pocket Reimbursement form
Caltech Automatic Premium Reimbursement Request Form
Logging in to Setup Your Account with WEX
Once you are on the WEX website you will take the following steps to login:
Quick Tip When Calling the WEX Call Center
To bypass listening to all call options for WEX you may do the following:
You will then be presented with an automated menu of options from which to make your selection.
How do I setup automatic premium reimbursement for my Medicare Part B premiums and Part D premiums, if applicable, that are deducted from my Social Security payments?
How can I look at my HRA balance and transactions?
WEX will mail a welcome packet to you in mid-December which will include information about how to access your new WEX HRA account online, how to download the mobile App and file claims.
How do I submit a claim to WEX for my HRA?
Your Welcome Packet from WEX will include instructions; there are several ways to submit claims:
How will I be reimbursed by WEX for my HRA claims?
If you have not signed up for direct deposit online, you will receive a check in the mail.
Can I use my Defined Dollar Credit to pay for premiums from another employers’ plan?
Yes, however any premiums deducted from your paycheck must be paid for on an after-tax basis to be eligible for reimbursement from the HRA.
Will my spouse/surviving spouse be eligible for coverage and/or a Defined Dollar Credit?
Yes, the spouse/partner you have when you retire will be eligible for coverage and the Caltech Defined Dollar Credit. If a retiree re-marries the new spouse can join the plan, but Caltech will not provide a Defined Dollar Credit toward the new spouse’s coverage.
What expenses can I claim with the Health Reimbursement Account?
Examples of eligible expenses for you and your eligible spouse may include:
Is the Defined Dollar Credit taxable income?
No, when defined dollar credits you receive through the HRA are used for out of pocket healthcare expenses, they are not taxable